StarSage Astrology

Privacy Policy

This Privacy Policy explains how StarSage Astrology collects, uses, and protects your information when you visit our website or book a session. We follow the UK GDPR and the Data Protection Act 2018. We keep data minimal, use it only for clear purposes, and offer simple tools to manage your choices. If anything is unclear, contact us and we will help.

Secure laptop workspace representing privacy and data protection

What We Collect

We collect information you provide and data generated by your use of the site. This can include contact details (name, email, phone) when you submit our forms; newsletter preferences when you subscribe; and booking details for sessions such as your birth date, time, and location if you choose to share them. We also collect basic device and usage data through essential cookies and optional, privacy-friendly analytics (page views, load times). We do not collect special category data such as health information. Please avoid sending sensitive information in free-text fields.

If you contact us by email or phone, we store the communication and related details to respond and keep a simple record. Payment information is not processed on this site. We do not sell your personal data.

How We Use Your Data

We use your information to provide services, respond to enquiries, send the newsletter when you opt in, improve site performance, and meet legal obligations. Examples include scheduling a session, preparing session notes, and delivering confirmations or updates. For analytics, we use aggregated, privacy-focused metrics to understand what content is useful and to keep the site fast. We do not use invasive tracking, cross-site advertising, or dark patterns. You can opt out of non-essential cookies at any time.

Lawful bases: consent (newsletter and non-essential cookies), contract (to deliver a booked service), legitimate interests (to communicate reasonably and secure our site), and legal obligation (tax or accounting records).

Cookies and Preferences

Cookies are small files that help the site function and remember your choices. We use essential cookies for security and core features, and optional analytics cookies to measure performance. Analytics are aggregated and do not track you across other websites. You can manage your preferences at any time using the cookie controls on this site. Your choice will be stored for at least six months, after which we may ask again to confirm your settings.

  • Essential: security, load balancing, and form protection
  • Analytics (optional): page views, device type, approximate region

Sharing and Transfers

We share data only with service providers that help us run the website and deliver communications, such as hosting, email, and scheduling tools. These providers process information under our instructions and appropriate safeguards. We do not sell personal data. If required by law, we may disclose data to authorities.

Your information is stored in the UK or European Economic Area where possible. If a transfer outside the UK or EEA is necessary, we rely on appropriate safeguards such as Standard Contractual Clauses. You can contact us to learn more about specific safeguards for your data.

Retention and Security

We keep personal data only as long as needed for the purposes described. Typical retention periods: enquiries up to 12 months, client session records up to 7 years for accounting and reference, and newsletter preferences until you unsubscribe. When data is no longer needed, we delete or anonymize it.

We implement appropriate technical and organizational measures, including encrypted transport (HTTPS), access controls, and regular reviews of our data handling. No method is perfectly secure, but we work to reduce risk with simple, effective practices and minimal data collection.

Your Rights

Under the UK GDPR you can request access, correction, deletion, restriction, objection to processing, and data portability. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing. You also have the right to lodge a complaint with the UK Information Commissioner’s Office. We will respond to requests within one month and may ask to verify your identity to protect your data.

To exercise your rights, contact us at [email protected].

Children

Our services and content are intended for adults. We do not knowingly collect personal data from children under 16. If you believe a child has provided information, please contact us so we can remove it. Where a reading is requested for a minor, we require consent from a parent or legal guardian and will tailor the session appropriately.

Changes and Contact

We may update this Policy to reflect changes in law or our practices. If changes are material, we will post a notice on this page. Please check back from time to time to stay informed. Last updated: 1 February 2026.